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Monday, April 23, 2012
Counting Down The Days -The types of callers
I should note that I have never once worked in a business process outsourcing company or simply a customer service representative before. B...
Saturday, April 21, 2012
Counting Down The Days -- "Have A Great Day Ahead!"
We had those days when you just get to a point where you hate humans in any forms. In our first 2 months, I basically spent days being ab...
Friday, April 20, 2012
Counting Down the days -- The Welcoming
Scene: Small room, a table and two chairs at each end. She was tall, elegant looking, very professional, warm tone and kindly face. And I, ...
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